Last Updated: October 2025
At AgenThink Ltd., we respect your privacy.
his Privacy Policy explains how we collect, use, and protect your information when you access our website, Agentic Playground, Marketplace, Thinkflows, Models, Agents, APIs, ThinkHire, ThinkSpaces and related services ("Services").
1. Information We Collect
We collect the following types of information:
a. Information You Provide
- Account details (name, email, organization, password)
- Content uploaded or generated (datasets, flows, agent configurations)
- Payment details (processed securely via third-party payment providers)
- Communication data (emails, support requests, feedback, posts, chat)
b. Automatically Collected Information
- Log data (browser type, IP address, access time, referring URLs)
- Device information (operating system, screen resolution, language settings)
- Usage data (features accessed, error reports, performance metrics)
c. Cookies and Tracking
- We use cookies and analytics tools (e.g., Google Analytics) to improve usability, monitor performance, and personalize your experience.
- You can disable cookies through your browser settings, though some features may not function properly.
2. How We Use Your Information
We process user data to:
- Operate and deliver our Services
- Improve performance and develop new features
- Provide customer support and respond to inquiries
- Ensure security, detect fraud, and prevent misuse
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
Upon account deletion, we will delete or anonymize your data within a reasonable period, except where retention is legally required.
4. Data Sharing and Disclosure
We may share data only with:
- Service providers (hosting, analytics, payment processing, etc.) under strict confidentiality and security agreements.
- Legal authorities when required to comply with laws, court orders, or investigations.
- Business partners (in aggregated or anonymized form) for analytics or co-marketing.
We never share raw datasets, user content, or proprietary flow logic without your explicit consent.
5. Data Security
We implement industry-standard safeguards to protect your data, including:
- HTTPS encryption for all communication
- Secure API authentication and access control
- Regular security audits and vulnerability scans
- Data segregation between users and organizations
However, no system is entirely immune to breaches. You agree that you use AgenThink at your own risk.
6. User Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for processing
- Request data portability (export of your stored data)
To exercise these rights, contact info@Agenthink.ai. We will respond within a reasonable time frame, typically within 30 days.
7. AI & Model Data Governance
When using AgenThink to build or deploy AI agents:
- Input and output data are processed ephemerally and stored only as needed for functionality or debugging.
- Agent output is never used to retrain models without explicit consent.
- Enterprise clients may request on-premises or isolated cloud deployment for enhanced data control.
8. International Data Transfers
If you are located outside India, your data may be transferred and processed in India or other jurisdictions where our servers or partners operate.
We ensure that such transfers comply with applicable data protection regulations.
9. Children's Privacy
AgenThink is not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors.
If we become aware of such data, we will promptly delete it.
10. Updates to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted here with a new effective date. We encourage you to review this page regularly.
11. Contact Us
📧 info@AgenThink.ai
📍 AgenThink Ltd. Sky Tower, Abu Dhabi, Al Reem Island, UAE